Frequently Asked Questions
General
Currently, we ship blank tags within 3 to 5 days and custom engraved tags within 3 to 4 weeks.
A Minimum Order Fee is charged when the total of the order, before shipping charges, is less than $25. We encourage you to purchase an extra bag of buttons, or an engraving bit, or a few blank tags to avoid this charge.
We implemented the 3D ear tag designer to provide you more power over what information to put on your livestock ID tags. In our first release we were able to cover 90% of normal use cases. If you're struggling with the new tool, can't figure out how to use it, or it doesn't provide you with the templae you're looking for, just give us a call at 1-800-EAR-TAGS or email us at sales@ritcheytags.com. It's no problem at all. We're always happy to help you!
On the 4th step in the 3D ear tg designer, you'lll be asked to choose between sequential numbering (example 1-100) or nonsequential numbering (example 1A, 5B, 10C, etc). If have specialized needs and prefer to use our old numbering lists, please send us an email at sales@ritcheytags.com and we'll happily provide you what you need and answer any questions you may have.
Ear Tag Product Questions
The Ritchey large tags are ideal for mature cattle, cows, bulls, and bison. Medium tags are a perfect size for calves. Small tags are designed for calves too, but can be used on other small livestock such as sheep and goats.
For years, the Ritchey family ran a pure bred cow operation and used the large dual-colored tags without issue. However, if you plan to change the information on the tag late in the animal’s life, you can use the medium calf tag on your calf, and replace it with the large tag, using the same hole. On a calf, it’s important to place the tag close to the head, between the middle ribs of the animal’s ear.
Ritchey’s Universal Tags are designed to work with most major button systems. It’s critical that the brand of the tool pin matches the brand of the button.
Only the Ritchey tool pin, available for sale on this site, should be used to install the Ritchey "Clover" button. Using Y-Tex or Allflex tool pins with the Ritchey "Clover" button is likely to lead an insertion failure. See this video for further explanation - Tool Pin Explanation
Custom Ear Tag Engraving Questions
There are several ways. 1) email us your requests at sales@ritcheytags.com. 2) Contact us the old fashion way at 1-800-EARTAGS.
Absolutely! You can send a PDF or jpeg file of your ranch's brand or logo to sales@ritcheytags.com and one of our Customer Success Associates will provide a proof for your approval. You can also simply call 1 800 EAR TAGS for complete details on tag customization!
No, Ritchey does not carry a stencil for engraving tags. If you feel you need to, try using a marker or pen to write on your tag as a guideline for engraving.
The bits that come packaged with a Dremel tool that has not been purchased from Ritchey do not include the 1/4″ High Speed Cutter bit, which is the bit we highly recommend and found works best for engraving on the Ritchey Dual-Colored tags.
Ear Tag Buttons & Backing Questions
The Ritchey "Clover" button is incredibly durable. They can fail in extremely cold weather if you attempt to insert a warm button in a frozen tag. We've made some major improvements since the launch of the Ritchey 1.0 "Clover" button. However, 99% of the time, a broken button usually means you're using the wrong tool pin. Ritchey "Clover" buttons MUST be installed with a Ritchey tool pin. See this video for a detailed explanation on why - Tool Pin Explanation
Hands down, we believe the Ritchey "Clover" button is the absolute best backing you can use for a two-piece Ritchey ear tag. It's innovative shape results in better overall retention and quicker healing.
The short answer is yes. Straight talk = we recommend you don't. A Y-Tex button is fantastic on a Y-Tex tag. However, we redesigned the grommet on our Ritchey ear tag to work best with the Ritchey "Clover" button. The Ritchey tag and Clover button make for the ulimate two-piece solution when paired together.
For the best retention and quicker healing, we highly recommend the Ritchey "Clover" button. However, if you want another option to consider, our top two picks for the Ritchey ear tag would be an Allflex or Temple button. A Y-Tex button is not the best choice for a Ritchey cow tag.
Shipping Questions
Yes, we do ship to Canada along with many other countries. Customers are responsible for all shipping fees, duties, and taxes. All transactions are made in US Dollars.
Ritchey uses USPS (United States Postal Service) and FedEx for shipping. Based on the size of your order you will be presented with the applicable shipping options at checkout.